My Bills Were Stressing Me Out, Until It Became “All About U”

Let me be real with you, the one monthly task I absolutely dread apart from deep cleaning my apartment is paying bills.

It’s not just the money part that tires me out; it’s the process, the endless sheets of unpaid dues, different websites, failing webpages, forgotten passwords, and that annoying moment when you realise you paid the same bill twice or not at all when the room suddenly turns pitch black.

It’s absolutely uncomfortable and time-wasting. And every month, I’d ask myself why it has to be this hard.

The truth is, a lot of organisations build systems that work for them, not for us, the common man. Complex interfaces, too many steps, nothing that remembers you or makes your life easier. It’s like they expect you to have a superhuman memory and unlimited patience.

Now, to the main gist, towards the end of last year, I stumbled on something that actually changed the game for me.

Hear me or read me out. UBA’s mobile app actually lives by the theme they’ve been pushing: “It’s all about U.” And for once, it didn’t feel like a mere slogan cause I only tried it out of frustration.

It was one Saturday when I was facing a stack of bills and had zero motivation. I downloaded the UBA mobile banking app and decided to just try it in anticipation of the usual stress, but what I got was… seamless.

I paid my electricity bill in three taps. I then decided to try another and be sure it’s not luck, I paid my cable subscription in two taps. After that, it saved the details. The next month, all I had to do was select, confirm, and go. No re-entering account numbers and searching for IDs.

It was literally all about me, my time, my convenience and my peace of mind.

That’s when it clicked in my head. A bank that actually designs around my life, not around their own internal processes? That’s super rare and valuable to me.

If you’re tired of bill payment being a monthly nightmare, maybe it’s time to try something that actually puts U first. Give it a shot and text me your experience. Maybe it’s high time we moved to an institution that curates experience to be all about you.