The Oyo State Signage and Advertisement Agency, OYSAA, has introduced a Grievance Redress Mechanism (GRM) form to address complaints for Out of Home advertisement practitioners and business owners across the state.
In a statement made available by the Director General, OYSAA, Hon. Oludolapo Eso-Ajanaku stated that the initiative is a commitment of the agency to foster accountability and improved stakeholders engagement in the advertisement industry across the state.
He highlighted that the new GRM form is a data friendly tool aimed at streamlining the process of lodging complaints and grievances to ensure effective and prompt resolution of disputes with provision of dynamic and business friendly environment across the pacsetter state.
According to the statement, the new GRM form could be accessed through the Oyo State Sygnage and Advertisement Agency website; www.oysaa.oyostate.gov.ng or complainants should contact the OYSAA office at the 3rd Floor of Water Corporation Building, State Secretariat, Agodi, Ibadan, to access the new GRM form.
The DG, OYSAA, Hon. Eso – Ajanaku encouraged concerned stakeholders to utilize the mechanism in addressing issues of complaints and grievances as he promised an excellent and dedicated commitment in maintaining and sustaining open line communication with utmost professionalism and efficiency of the agency.
CYRIACUS IZUEKWE A 27-year-old man, Ovie Michael, was on Tuesday arraigned before an Ojo Magistrate…
The Head of the Women’s Wing of Africa Blue Economy Roundtable - ABER, Barr. Sophie…
UGOCHUKWU UGWUANYI People are usually skeptical of organisations - a disposition that lingers until they’ve…
CYRIACUS IZUEKWE A 28-year-old man, Idris Kelani, has been remanded in prison following his arraignment…
WISDOM ONIEKPAR IKULI The title of this piece is coined from the story of Israelites…
The Executive Chairman of Ojodu LCDA, Lagos State, Hon Segun Odunmbaku, has called on youths…