Uber Launches Safety Toolkit For Drivers, Riders

Uber has announced the new Safety Toolkit which, over the next few weeks, will be rolled out to the millions of riders, drivers and delivery-partners using the app across Europe, Middle East and Africa spanning 38 countries including Nigeria.

The new innovative features include Safety Centre, Trusted Contacts, Share Trip, emergency assistance button and customisable speed alerts aim to raise the bar on safety, and increase transparency, accountability and peace of mind for all users.

Since launching the app, Uber has provided millions of people with technology that allows them to get a ride at the push of a button, track every trip with GPS technology and report any issues 24/7 with a dedicated safety team.

With the introduction of new safety features, the company aims to double down on safety and help make the Uber community safer.

These new safety features will be a phased rollout, not all riders, drivers and delivery partners will have access to the features immediately.

“With more than 15 million trips on the Uber app every day, there is nothing more important than the safety of riders, drivers and couriers. Over the last year we’ve been working to develop innovative products that increase transparency, accountability and peace of mind for all users,” said Sachin Kansal, Uber’s Global Head of Safety Product.

“The rollout of our new Safety Toolkit features across Europe, Middle East and Africa is the next step in making sure that we’re helping everyone stay safe and connected, wherever you might be,” she added.

Uber’s CEO Dara Khosrowshahi has made safety a top priority for 2018.

Since joining the company, he has introduced a number of changes including Injury Protection cover for driver’s, delivery-partners and riders, driving hour limits and Driver Share my Trip.