The reality of life being filled with ups and downs – a la nothing lasts forever – is conveniently attributed to fate and believed to be how the universe rolls. That is because people would rather not take responsibility for their wrong choices. Hubris, avarice, callousness, and living in a fool’s paradise are at the heart of an unexpected turn in fortune. A crash from an enviable height is often self-inflicted!
When was the last time you saw your favourite celebrity promoting a product or service on billboards, TV, or the internet? Marketing managers and agencies have since abandoned them due to the same baggage and attitudes that A-rated social media influencers are currently putting up. Only a few celebrities get such gigs now.
There was a time when organisations and businesses were falling head over heels for top-tier musicians, actors, and comedians to be their brand advocates. Today, entertainer endorsement is no longer fancied for brand activation, amplification, or equity. From all indications, this may be the lot of digital creators who mindlessly profiteer from the millions of users following their pages to the detriment of influencer marketing.
Prominent but pricey influencers are increasingly being taught the lesson that the digital marketing ecosystem does not revolve around them. They had better be paying attention because they don’t enjoy a monopoly on platforms. Let them learn from one of the proverbs in Chinua Achebe’s Things Fall Apart, to wit: “Eneke the bird says that since men have learned to shoot without missing, he has learned to fly without”.
A-list influencers have, over the years, painstakingly built actual audiences, real engagement, and star cultural power; this has monetary value, and no one should begrudge them for reaping the rewards of their toil. But charging entrepreneurs above their business’s net worth for just a post on social media is outrageous. These youths’ failure to understand the buying power of the average Nigerian businesses makes them overprice themselves, even though they now hire managers.
With this being the case, the sustainability of the influencer marketing business is severely threatened, especially when their steep charges only deliver visibility, not leads. Outcomes have shown that a single post online doesn’t build brand equity, nor does a viral moment on social media drive sustained conversion. This must be making business owners ask the critical question: “All things considered, is it actually worth it?”
While it is still foolhardy to underestimate the relevance of influencers in this attention economy, the concerns recently raised by the businessman Fekomi are germane and foreboding. The humongous amount he was charged (N20 million and N12 million for posting one video on Instagram!) made him take up the challenge of trending the same content on his handles. Many entrepreneurs who can’t deal are adopting the man’s approach. Fekomi also called out an influencer who defaulted on their contract after being paid a princely sum.
Meanwhile, businesses using internal resources for social media campaigns that they would ordinarily contract to these big boys should be the least of their worries. There are more effective platforms that offer higher return on investment (ROI), posing a huge threat to their cash cow. These alternative marketing channels and options are treated as follows:
Customer Review
This is where satisfied customers become your brand’s loyal advocates. The dictum that the best marketing doesn’t feel like an ad but like a friend offering advice rings true with customer review. It is like word-of-mouth advertising, which is quite convincing. They engender credibility and trust, which are major currencies in today’s business world.
There’s more propensity for your next customers to be lurking among your current customer base than in a social media influencer’s audience. Getting a four or five-star rating on platforms such as Google, Trustpilot, Yelp, TripAdvisor, G2, Capterra, App Stores delivers more value than content creators ever can. And the interesting part is that it’s free!
Positive reviews don’t just build credibility; they, most importantly, enhance the chances of brands being recommended by AI. Can you beat that! Businesses are yet to realise the efficacy of this channel because they’ve not been creating experiences that customers would want to talk about nor asking clients to share feedback where it matters.
They are sitting on potential advocates because studies have revealed that 70 per cent of customers will leave a review when asked to do so. As such, business owners can now spare themselves the shenanigans of content creators whose best efforts can’t facilitate the top-of-mind recall that customer reviews guarantee.
User-Generated Content (UGC) Campaigns
Marketing today is about building trust networks, not merely buying attention. This is why UGC comes in handy; it’s about real customers, raw experiences, and real trust. This campaign has consistently outperformed polished brand content in click-through and conversion rates. And it costs a fraction of the cost of a celebrity post. Brief 10 to 20 nano-creators to develop authentic content about your brand and amplify it with paid ads. UGC is becoming the dominant marketing format because it blends with organic content for lead generation and better conversion. That’s leverage!
Micro & Nano Influencers
The quality of the influencer’s audience matters. A creator with 8,000 highly engaged followers in your niche will deliver higher ROI than a mega influencer with two million passive scrollers. They are so effective that celebrity influencers rely on them as echo chambers to make their clients’ content go viral. Marketing is shifting from reach to trust. Micro and nano creators now outperform mega influencers because audiences trust them more.
Strategic Brand Partnerships
This is where businesses partner within their niche or industry to build credibility and reach a more targeted audience. They collaborate with complementary brands that share their target audience to co-create content, co-host events, and then cross-promote. This is very cost-effective as they split the cost while doubling the reach.
Organic Content & Community Building
Business owners have realised that visibility and virality are not marketing strategies. They are now fixated on consistency, community, credibility, and conversion, hence are building their own audiences through which they can consistently show up. In markets like Nigeria, where trust and relatability matter more than polished celebrity content, brands that have a content strategy and ecosystems, not just intensity moments online, win in the long run. Rather than renting attention that costs an arm and a leg, businesses must be patient with organic content, which will eventually become their infrastructure. Despite the prevailing attention economy, an influencer’s audience isn’t your customer base but theirs.
Paid Amplification of Good Content
Create strong content, then put money behind it! N500,000 in well-targeted Meta ads on content that convert will always outperform an N15M celebrity post with no follow-through strategy. The world of marketing has moved from vanity metrics to performance. While mega influencers would always want to impress with the former, sponsored ads ensure the latter.
Ugochukwu, a Branding Strategist and Media Trainer, welcomes feedback via nmiringwu@gmail.com