9mobile Urges Subscribers To Link Their NIN To Their Phone Lines To Avoid Disconnection

Posted on February 23, 2024

Nigeria’s customer-centric telecommunication network, 9mobile, has urged its subscribers who have not linked their SIM cards with their National Identity Number (NIN) to carry out the exercise on or before February 28, 2024, to avoid disconnection from the network. Customers who do not comply with this directive will be unable to make or receive calls, have no access to the internet, no SMS, no One Time Password (OTP), and no bank alerts.

This was revealed by the Director, Customer Care at 9mobile, Ehimare Omoike, who said that this action was in line with the directive of the Nigerian Communications Commission (NCC).

The Commission had in December 2023 directed that all telephone subscribers must have their NIN linked on their operator’s network to verify the identity of the phone users and minimize the criminal use of network services. At the moment, more than 35% of subscribers’ lines are yet to be linked to their NIN, forcing authorities to issue a deadline.

Ehimare noted that customers whose mobile lines are not linked to their NIN will be disconnected from all telecommunication service of the network. “Your line will be disconnected when you do not link your SIM to your National Identity Number (NIN). The implication here is that as a subscriber on 9mobile network, you will be completely shut out from access to the virtual world and you will be greatly inconvenienced. We therefore urge all our valued subscribers to endeavour to link their mobile lines with their NIN before February 28, 2024, to keep enjoying endless and seamless value offerings that enhance their lifestyle from 9mobile.”

He advised 9mobile subscribers to go and link their line now by visiting any 9mobile outlets for instant linking of their lines, or visit  https://9mobile.com.ng/experience-centres to check the nearest 9mobile experience centers.

It will be recalled that the compulsory registration by Nigerians of the National Identity Number (NIN) and the subsequent linkage of the NIN to their Subscriber Identification Module (SIM) cards is a policy by the Federal Government through the NCC to improve the integrity and transparency of the SIM registration process and consolidate the achievements of the SIM registration exercise of 2019. The long-term goal of this initiative is to attain a widespread digital identity database and improve security in Nigeria.

The linking involves validating the NIN with the National Identity Management Commission (NIMC) and matching the subscriber’s NIN records with the SIM registration information (verification) to ensure proper subscriber identification.

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