UK Visa Applicants To Pay £5.48 For Email Enquiries

Posted on June 2, 2017

The British High Commission has announced that email enquiries by visa customers applying from outside the UK would attract a fee from June 1.

The high commission made this known in a brief report on changes to UK Visas & Immigration customer care operations made available by the Media Officer, Joseph Abuku, in Abuja on Monday.

According to the report, the changes will help the government reduce costs and ensure those who benefit directly from the UK immigration system make an appropriate contribution.

“Effective today (June 1), email enquiries by visa customers from overseas will attract a fee. How you contact UK Visas and Immigration is changing. From 1 June, all customer enquiries will be handled by a new commercial partner Sitel UK. The new contract will see a number of changes for customers.”

The high commission stated that changes were made in all phone numbers and opening hours.

Other changes made were a reduction in the number of languages offered to 8 including English, and a fee of £5.48 for customers who contacted the UK Visas and Immigration by email.

“You will need to pay using a credit or debit card for contacting us by email. The charge includes the first email enquiry you send and any follow-up emails to and from the contact centre relating to the same enquiry. The way you pay to use the telephone service will remain the same using a credit or debit card. If you do not have access to a credit or debit card, you may choose to use a trusted 3rd party such as an agent or sponsor.”

The UK mission, however, stated that there were no changes to services for customers contacting from inside the UK.

Leave a Reply

Your email address will not be published. Required fields are marked *

Latest News

CYRIACUS IZUEKWE A 47-year old, Chime Onyejekwu has opted to go to prison over... Continue
CYRIACUS IZUEKWE The police at Area M Command, Idimu, Lagos has arrested a crippled... Continue
On Tuesday, December 12, it turned 20 years that Nigeria’s popular gospel music maestro,... Continue
PAUL IYOGHOJIE Concerned Nigerians who have been following the protest in recent times by... Continue
OLUCHI TOBEX TOBE-CHUKWU/ Kano The Chairman of Kano State Sports Commission, Alhaji Ibrahim Galadima... Continue
The Independent National Electoral Commission (INEC) has approved the registration of 21 new political... Continue
 EJIMONU UDENKA  A desperate move by Iyom Uche Ekwunife, who lost the disputed Senate seat... Continue
CYRIACUS IZUEKWE Residents wondered what would have been the motive for a young man,... Continue
Security agents and Nigerian National Petroleum Corporation (NNPC) monitoring team have discovered 144 trucks... Continue
FUNSHO AROGUNDADE Juju music maestro, King Sunny Ade will be leading over 100 artistes... Continue